Privacy Policy | Bajaj Finserv Finance
Privacy Policy

Your Privacy & Data Protection

This Privacy Policy explains how information submitted through our website may be collected, used, stored and shared when you use our independent loan assistance platform.

Last Updated: October 2026

Important Transparency Notice

We are an independent loan assistance platform and are not a bank, NBFC or lender. We do not independently approve or guarantee loans. Information submitted through our website may be used to process your enquiry and, where applicable, may be shared with relevant lending or service partners for further assistance, subject to applicable law and your consent where required.

1. Introduction

This Privacy Policy describes how we collect, use, process and protect information when you visit or use our website and submit a loan enquiry or application through our online forms.

By using our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.

We are an independent loan assistance platform. We are not a bank, NBFC or lender and do not make final decisions regarding loan approval or disbursal.

2. Information We Collect

Depending on the loan enquiry or application you submit, we may collect information such as:

  • Full name
  • Mobile phone number
  • Email address
  • City and pincode
  • Employment or business information
  • Approximate income information
  • Requested loan amount
  • Loan type and purpose
  • Vehicle or property-related information where relevant to the enquiry
  • Information that you voluntarily provide in enquiry forms or messages

Automatically Collected Information

When you visit our website, certain technical information may also be collected automatically, such as browser type, device information, IP address, approximate location, pages visited, referring website and general usage information, depending on the technologies enabled on the website.

3. How We Use Your Information

Information collected through our website may be used for purposes including:

  • Processing and responding to your loan enquiry.
  • Contacting you regarding the enquiry you submitted.
  • Understanding your requested loan category and requirements.
  • Connecting you with an applicable lending or service partner where appropriate.
  • Improving our website and user experience.
  • Preventing fraud, misuse and unauthorized activity.
  • Maintaining website security and technical performance.
  • Complying with applicable legal and regulatory requirements.

We do not represent that submitting your information will result in loan approval or a guaranteed loan offer.

4. Information Sharing

We may share information submitted by you where reasonably necessary to process your enquiry, provide requested assistance, operate our website or comply with legal obligations.

Lending Partners

Where applicable, enquiry information may be shared with relevant lenders or financial service partners for further assessment or assistance, subject to applicable requirements.

Service Providers

Information may be processed by technology, hosting, analytics, communication or other service providers working on our behalf.

Legal Requirements

Information may be disclosed where required by law, regulation, court order or lawful government request.

Business Protection

Information may be processed when reasonably necessary to detect fraud, security threats, abuse or other unlawful activity.

We do not sell personal information merely for the purpose of selling personal information. Any processing or sharing is intended to support the purposes described in this Privacy Policy and applicable legal requirements.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, analytics tools and similar technologies to understand website usage, maintain functionality, improve performance and measure marketing activities.

These technologies may collect information such as pages viewed, approximate session information, device type, browser information and interaction with the website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, loss, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

Please do not submit unnecessary sensitive information through general website forms. Only provide information that is reasonably required for the enquiry or application process.

7. Data Retention

We may retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide requested services, maintain business records, resolve disputes, prevent fraud or comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding personal information held about you. These may include, where applicable:

  • Requesting access to certain personal information.
  • Requesting correction of inaccurate information.
  • Requesting deletion where legally permitted.
  • Asking about how your information is being used.
  • Withdrawing consent for certain communications where applicable.

Certain requests may be subject to legal, regulatory, contractual or legitimate-business limitations.

9. Communications & Marketing

If you submit a loan enquiry, we may contact you using the information provided by you for purposes related to that enquiry.

Depending on your consent and applicable law, you may also receive communications related to loan products, services or relevant offers.

You may request to stop certain marketing communications by contacting us or using an available unsubscribe or opt-out mechanism.

10. Third-Party Websites & Services

Our website may contain links to third-party websites, lender websites, payment services or other external platforms.

We are not responsible for the privacy practices, content, security or policies of third-party websites. We recommend reviewing the privacy policy and terms of any third-party website before providing information.

11. Children's Privacy

Our services are intended for adults who are legally eligible to enquire about financial products. We do not knowingly seek to collect personal information from children.

If you believe that a child has submitted personal information through our website, please contact us so that the matter can be reviewed and appropriate action can be taken where required.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.

Any updated version will be published on this page with the revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to raise a privacy-related request, please contact us using the details below.

Privacy & Data Queries

Email: business@digitalarvindppc.com

Please include sufficient information in your request so that we can understand and respond to your query.

Your Privacy Matters

We aim to keep our loan enquiry process transparent and responsible. Please review this Privacy Policy before submitting your information through our website.

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